Macarne EU Privacy Notice

Last updated at: June 30, 2025

1. Introduction

This privacy notice applies to individuals in the European Economic Area (EEA) and explains how Macarne processes personal data in accordance with the General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679. Macarne is committed to safeguarding your privacy and ensuring that personal data is processed lawfully, fairly, and transparently.

2. Controller Information

For EEA residents, the data controller responsible for your personal data is:

Macarne B.V.
John M. Keynesplein 1
1066EP Amsterdam
Netherlands
Email: gdpr@macarne.com

3. Data Protection Officer or EU Representation

Macarne is not required to appoint a formal Data Protection Officer under Article 37 of the GDPR. However, our Netherlands office, Macarne B.V., serves as the point of contact for all GDPR-related matters.

Please direct any data protection inquiries to: gdpr@macarne.com

4. Legal Basis and Purpose of Processing

We process personal data based on the following legal grounds:

Contractual Necessity – To provide our services, support, process payments, and fulfill obligations under our Terms of Service.
Legal Obligation – To comply with applicable legal requirements, such as financial recordkeeping and tax reporting.
Legitimate Interests – To operate and improve our services, prevent fraud, enforce contracts, and protect our business — provided this does not override your fundamental rights.

5. Categories of Personal Data We Process

Depending on your relationship with us, we may process: - Name and user identification

Contact information (email, phone, address)
Billing and payment details
Account usage and service history
Technical data (IP address, browser information, cookies)

6. Data Recipients

We may share your data with carefully selected third parties who meet GDPR requirements, including: - Payment and billing processors

Customer service and infrastructure providers
Legal or regulatory authorities (where required)

A complete list of recipients is available upon request via gdpr@macarne.com

7. International Data Transfers

Your data may be processed outside the EU, such as in the United States, where Macarne LLC is headquartered. When such transfers occur, we ensure appropriate safeguards are in place, including: - Standard Contractual Clauses (SCCs) approved by the European Commission

Other GDPR-compliant safeguards under Articles 44–49

8. Data Retention

Your personal data will be stored only as long as needed for contractual or legal obligations, business purposes, or compliance with laws. After that, we securely delete or anonymize your data.

9. Automated Decision-Making and Profiling

Macarne does not engage in automated decision-making or profiling that has legal or significant effects on individuals.

You have the following rights under the GDPR:

Access your data
Correct inaccurate or outdated data
Request deletion under certain conditions
Restrict processing in specific circumstances
Object to processing based on legitimate interest
Port your data to another provider
File a complaint with your national Data Protection Authority (DPA)

To exercise your rights, email: gdpr@macarne.com

11. Contact Details